What are cookies, and why does your website use them?

Cookies are small data files stored on your device to enhance your browsing experience. We use them to remember your preferences, improve site performance, and personalize your shopping experience.
 

Do cookies collect my personal information?

No, the cookies we use do not collect sensitive personal details like your name or payment information. They help us understand general browsing behavior to serve you better.
 

Can I browse your website without accepting cookies?

Yes, you can. However, some features might not function optimally without cookies enabled, like remembering your cart or preferences across sessions.
 

How do I manage or disable cookies on your website?

You can control or disable cookies through your browser settings. Visit your browser’s privacy settings to clear or restrict cookies anytime.

How long do I have to cancel my order?

You can cancel your order within 24 hours of placing it or before it’s shipped—whichever comes first. After that, the order cannot be cancelled.
 

How do I cancel my order?

Simply email our customer support team with your order details. If your order hasn’t been shipped yet, we’ll process the cancellation right away.
 

Will I get a full refund if I cancel?

Yes! If your cancellation is eligible, a full refund will be issued to your original mode of payment within 5 to 7 business days.
 

Can I cancel the order after it has been shipped?

Unfortunately, once your order has been dispatched, cancellation isn’t possible. But don’t worry—you can still return it by following our Return Policy.

How should I wash my clothes bought from your store?

We recommend checking the care label on each garment. Most of our pieces prefer a gentle machine wash or hand wash in cold water for long-lasting quality.
 

Can I use a dryer for your fabric products?

While some items are dryer-safe, it’s best to air dry them flat or on a hanger to maintain shape and prevent shrinkage, especially for delicate fabrics.
 

Do your fabrics require ironing?

Some natural fabrics may wrinkle slightly after washing. A warm iron can be used, but always check the label instructions to avoid heat damage.
 

What should I do if the color fades or fabric stretches?

Avoid harsh detergents and always wash dark colors separately. Stretching can be minimized by drying garments flat and avoiding overloading the machine.