Shipping and Delivery Policy

Thank you for choosing Miraloom, operated by Fusionera Systems Private Limited. At Fusionera Systems Private Limited, we are dedicated to making your shopping experience as smooth and stress-free as possible. In this policy, “we,” “us,” and “our” refer to Fusionera Systems Private Limited, while “you,” “your,” and “user” refer to you, our valued customer. We take great care in ensuring that your orders are delivered promptly, safely, and reliably.

This page provides clear information about how we handle shipping and delivery when you shop with us, so you know exactly what to expect every step of the way.

Where We Deliver

We currently offer delivery services across all serviceable pin codes within India. At present, we do not provide international shipping. Our focus is on delivering to customers throughout India with consistency and efficiency.

By concentrating on domestic shipping, we ensure better control over delivery times and quality of service.

How Orders Are Processed

Once you place your order and the payment is confirmed, our team begins preparing your package for shipment. This typically takes between 1 and 2 business days, excluding weekends and public holidays. When your order is dispatched, you will receive an email with all the relevant details.

We strive to handle your order promptly to get your items ready for delivery as quickly as possible.

Estimated Delivery Timeline

Most orders are delivered within 3 to 8 business days from the date of shipment. Delivery times may vary depending on your exact location and the availability of courier services in your area.

While we aim for timely deliveries, occasional delays may occur, and we appreciate your patience in such instances.

If a Delivery Cannot Be Completed

Occasionally, deliveries may be unsuccessful due to incorrect addresses, the recipient not being available, or refusal to accept the package. In these cases, your order will be returned to our warehouse for safekeeping.

You can contact us to arrange a re-delivery at your convenience. We are here to assist you in making sure your order reaches you safely.

Handling Damaged or Lost Packages

If your order arrives damaged, please notify us within 48 hours and share clear photos of the issue. This helps us quickly resolve the matter and take the necessary steps.

In the event your package is lost during transit, we will work with our courier partner to investigate. Based on the findings, we will either send you a replacement or issue a refund.

Need Help With Your Delivery?

If you have any questions or concerns regarding your shipment, please don’t hesitate to contact our customer support team. We are committed to assisting you and ensuring your shopping experience is smooth from beginning to end.

Reach out to us anytime at: fusionerasystemspvtltd@gmail.com, fusionerasystemsauthorizes@gmail.com